Balanced Scorecard – True or False

Practice Question

Intro to Managerial Accounting
Balance Scorecard Approach
True or False

A balanced scorecard is used solely for financial measures in evaluating a company’s operations.

Answer +
Correct Answer: FALSE
Explanation +

A balanced scorecard includes both financial and non-financial measures, such as customer satisfaction, internal processes, and learning and growth metrics.

This holistic approach provides a more complete view of organizational performance and supports better strategic decision-making.